Public Beta Update: Multiplayer, Saves, and Controls

Hello, players!

We’ve just released a new update on the Public Beta branch of Torchlight II.

This update focuses on multiplayer stability, save data handling, keyboard and controller controls, and several UI and localization issues. We’re still looking into other reports from the community. Some of those will take more time to reproduce and verify, and we’ll roll out further fixes as they’re ready.

Here’s a detailed look at what’s included:

Update Highlights

Multiplayer Stability

• Fixed an issue where long character names could fail to register correctly in the multiplayer lobby.
• Improved lobby connection mechanics so the game now automatically tries to re-login and reconnect after an unexpected disconnect.
• Added extra multiplayer diagnostic logging to help us investigate online service login and connection issues. See the instructions below if you need to collect logs.

Saves and Game Stability

• Fixed a crash that could occur when picking up The Heart of Ordrak.
• Fixed a crash that could occur when the game failed to write a save because the disk was full.
• Fixed an issue where the game could continue parsing invalid data after a save failed to load.
• macOS / Linux: Added a [Not enough storage space. Progress was not saved.] message when a save write fails, and improved error handling for Save and Quit.

Note: If your device is out of storage space, your current progress may still fail to save. Please keep enough free space available, and back up important saves regularly.

Controls and UI

• Fixed an issue where a custom keyboard movement setup (such as WASD) could stop working after opening non-text menus like Inventory.
• Fixed a texture display issue with the large spider webs on the first floor of The Bone Gallery.
• Windows: Fixed the system mouse cursor appearing over the in-game cursor, and the cursor remaining on screen after switching to a controller.
• macOS: Fixed a crash that could occur with certain HDR color profiles when Steam Overlay was also enabled.
• macOS: Fixed an issue where controller rumble could cause the game to behave incorrectly in some cases.
• macOS / Linux: Improved text layout on some floating UI panels, including extra blank lines and content overflowing the display area.

Localization

• Improved how status effect timers and skill cooldown units are displayed in some languages.
• Fixed an issue in some languages where keyboard key names could be mixed up with time units.

New Multiplayer Diagnostics

To help us track down multiplayer issues you’re reporting, we expanded diagnostic logging for Steam online services in this update.

You can add the EXTRALOGGING launch option to record more detail around online login, NAT, direct connections, and relay connections.

This only writes diagnostic information. It does not change account authentication or how multiplayer connections work.

If you run into multiplayer issues on the Public Beta branch, please collect logs using the steps below.

Step 1: Enable diagnostic logging

1. Fully quit the game.
2. In your Steam Library, right-click Torchlight II and go to Properties → General → Launch Options.
3. Add EXTRALOGGING . Use all caps, and do not add - or --.
4. If you already have other launch options, add it with a space. Don’t overwrite the existing options.

Note: If NEVERLOG is already in your launch options, temporarily remove it before collecting logs, or logging may not work. We recommend saving a copy of your current launch options so you can restore them afterward.

Step 2: Reproduce the issue

1. Launch the game through Steam and try to reproduce the multiplayer issue.
2. Note the time and time zone, plus what happened (For example, failing to connect to online services, or being unable to create or join a room after entering the lobby).
3. After reproducing the issue, quit the game normally and collect the log files as soon as you can.

Log files have a size limit, so please save them promptly after reproducing the issue. Otherwise later logs may hit the cap.

Step 3: Find the log files

Look in the following locations, depending on your OS:

• Windows
• Open File Explorer and go to your Documents folder, then:
• My Games\\Runic Games\\Torchlight 2\\logs\[/u]
• If Documents have been redirected by OneDrive or another system setting, use the actual folder location.

macOS

• In Finder, choose Go → Go to Folder… and enter:
• ~/Library/Application Support/Runic Games/Torchlight 2/logs/

• Linux / Steam Deck
• ~/.local/share/Runic Games/Torchlight 2/logs/

If XDG_DATA_HOME is set, use:

• $XDG_DATA_HOME/Runic Games/Torchlight 2/logs/

On Linux, you may need to show hidden files to find the folder.

• Log files are usually named: Torchlight2_YYYY.MM.DD.<process ID>.txt

Please find the log file that covers the time the issue occurred.

Step 4: Send us the report

Please email the multiplayer logs and a short description of the issue to:indie@xindong.com

Suggested subject: [Torchlight II][Public Beta] Issue Report - Steam Username

If you can, include the game version, operating system, time and time zone, reproduction steps, and the matching log files.

Please don’t post log files in public comments or other public channels. Logs may include account, network, and device information, so please only send them through the private channel above.

How to Access the Public Beta Branch

The Public Beta is an optional branch separate from the current default version. This update will not automatically replace the default version of the game on Steam.

If you’d like to try the changes in this build, follow these steps:

1. Right-click Torchlight II in your Steam Library and select Properties.
2. Go to Game Versions & Betas and select the public_beta branch.
3. Wait for Steam to download and install the update, then launch the game.

If you’re already using the Public Beta branch, simply update the game as usual.

Feedback and Ongoing Updates

We’ll keep working on fixes and improvements on the Public Beta branch.

If you run into bugs, save data issues, or compatibility problems in this version, please report them through our official Discord.

Include your game version, operating system, and details about when and how the issue occurred will help us investigate.

• Discord: https://discord.gg/vywX3uhhTj

Thank you for the reports and for continuing to support Torchlight II .

— The Torchlight II Team